Botsonic

What is Botsonic?

Botsonic is not just a chatbot builder, but a tool that's making conversations intelligent and businesses automated. It brings the power of AI to your customer service, without the need for any programming knowledge.

Unique Selling Points (USPs)

1. No-Code Builder: Create personalized chatbots in minutes using a simple drag-and-drop interface - no coding expertise needed!

2. AI-Powered: Leveraging advanced machine learning algorithms, Botsonic understands and responds to customer queries effortlessly and accurately.

3. Omnichannel: Botsonic integrates with various platforms, extending the chatbot's functionality across a wide range of services.

4. 24/7 Availability: With Botsonic, customer service operates round the clock, providing instant responses and retaining customer satisfaction.

How Botsonic Stands Out?

Unlike traditional chatbots that often provide set, robotic responses, Botsonic engages in an intelligent, natural language conversation. It sets itself apart by creating a dialogue that feels personalized and human-like, unlike the one-way conversations found in traditional chatbots.

Botsonic also offers unique plans and pricing that fit every budget, making it accessible for all business sizes across various industries, which is not commonly found in competitors.

Easily Put, Why Botsonic?

Selecting Botsonic means choosing a solution that blends intuitive design, superior customer service automation, and seamless integrations into one affordable package.

With this guide, affiliates like yourself are now equipped to present Botsonic as the state-of-the-art, cost-effective, and the obvious choice for businesses looking for a transformative customer service solution.

Botsonic lets users create bots in 3 different ways:

1. Customer Support chatbots

• Just upload your knowledge base or documents in the form of PDF and Word files, Excel spreadsheets, website links, sitemaps and Botsonic will make a custom ChatGPT like chatbot trained on your data within minutes. Building decision trees using the old rule based chatbot building system is a thing of the past now.

• Botsonic bots automatically solve customer issues with safe, accurate, conversational answers based solely on your uploaded content.

• Instantly Resolve 80% of Your Support Queries.

• A natural language bot, Botsonic understands complex queries, asks clarifying questions, and fully converses with your customers – dramatically reducing support volume, unlocking 24/7 support, and delivering CSAT-boosting service.

• Botsonic can answer questions using multiple sources – including articles, help center, any public URL, PDFs, or text-based snippets.

• Automated human handoff - Botsonic can triage complex problems and seamlessly pass them to your support team at Zendesk or Freshdesk —so your customers always get the best possible experience.

• Botsonic can effortlessly keep conversations going wherever your customers are—your website, WhatsApp, Slack, Facebook messenger, and more.

• Writesonic automatically detects a customer’s language and resolves issues in 20+ languages.

• Trustworthy, Secure, and Focused Interaction - With robust safeguards, Botsonic relies exclusively on your support content to answer questions. Keep conversations on-topic, eliminating off-topic discussions and ensuring accurate responses.

• Beyond chat functionality, Botsonic efficiently captures lead information during conversations, streamlining your lead generation process.

• Gain Profound Customer Insights with Advanced Analytics - Utilize Botsonic's advanced analytics to gain deep insights into chatbot performance. Track user interactions, identify trending queries, and refine your strategy for optimal engagement and results.

• Tailor Interactions to Your Brand's Identity - Tailor your chatbot to reflect your brand's unique style and personality. Customize the look, feel, and tone of interactions to create a personalized and engaging user experience.

• Model agnostic AI - Botsonic is not dependent on a single LLM but integrates with multiple LLMs from OpenAI, Microsoft, Anthropic, Google, AWS and more and has fallbacks in place to ensure the best quality, latency and reliability.

• Show GDPR and other consent banners to users to ensure you are always compliant.

2. GPT Bot Builder

Going Beyond OpenAI’s GPT Builder, we introduce the Botsonic GPT Bot Builder. This isn’t just about support bots anymore. Now, you have the power to create diverse custom GPT bots for any purpose. Need to integrate with your own data, conduct web searches, or use other tools? We’ve got you covered.

GPT bots are a new way for anyone to create a tailored version of ChatGPT to be more helpful in their daily life, at specific tasks, at work, or at home—and then share that creation with others.

Anyone can easily build their own GPT—no coding is required. You can make them for yourself, just for your company’s internal use, or for everyone.

GPTs let you customize ChatGPT for a specific purpose

Since launching ChatGPT people have been asking for ways to customize ChatGPT to fit specific ways that they use it. We launched Custom Instructions in July that let you set some preferences, but requests for more control kept coming. Many power users maintain a list of carefully crafted prompts and instruction sets, manually copying them into ChatGPT. GPTs now do all of that for you.

Enterprise customers can deploy internal-only GPTs

GPT bots answer this call by allowing you to create versions of ChatGPT for specific use cases, departments, or proprietary datasets. Early customers are already leveraging internal GPTs to do things like craft marketing materials embodying their brand, aid support staff with answering customer questions, or help new software engineers with onboarding.

Plus, you get all the capabilities of Botsonic out of the box like embedding these bots on your website or integrating with platforms like Whatsapp, Slack, Teams, etc., is now smoother than ever, all with a user-friendly conversational UI. And the best part? It takes just minutes to set up!

3. OpenAI Assistants to Botsonic Bots

The Assistants API by OpenAI is designed to help developers build powerful AI assistants capable of performing a variety of tasks

1. Assistants can call OpenAI’s models with specific instructions to tune their personality and capabilities.

2. Assistants can access multiple tools in parallel. These can be both OpenAI-hosted tools — like Code interpreter and Knowledge retrieval — or tools you build / host (via Function calling).

3. Assistants can access persistent Threads. Threads simplify AI application development by storing message history and truncating it when the conversation gets too long for the model’s context length. You create a Thread once, and simply append Messages to it as your users reply.

4. Assistants can access Files in several formats — either as part of their creation or as part of Threads between Assistants and users. When using tools, Assistants can also create files (e.g., images, spreadsheets, etc) and cite files they reference in the Messages they create.

Do you have an OpenAI Assistant?

It’s time to supercharge it with Botsonic.

In less than 10 seconds, import your OpenAI Assistant into Botsonic. This fusion brings you the best of both worlds: the backend of OpenAI and the advanced frontend, integrations, and capabilities of Botsonic.